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Privacy Policy

Privacy Policy

Introduction

Welcome to http://advanced-frame-repair.dentrepair-talk.com (hereafter referred to as “Advanced Frame Repair” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy details the ways in which we collect, utilize, and protect your personal information in accordance with international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the General Data Protection Regulation (GDPR) of the European Union (EU), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s Consumer Travel Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and any other digital offerings under the Advanced Frame Repair brand. It is important to emphasize that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy outlines the practices we employ when users:

  1. Utilize our applications and services as authorized users.
  2. Visit our websites associated with this Privacy Statement.
  3. Engage with us through communications, including emails, newsletters, calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information to enhance your user experience and provide personalized services. The types of data collected include:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile settings.
  2. Payment Information: Transaction details, payment method information, and billing addresses for processing purchases or services.
  3. Financial Information: Data related to your financial status or transactions, if you choose to share it.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, advertising IDs, and device hardware information.
  6. Location Data: Your geographical location data, collected when you interact with our services on a mobile device.
  7. Feedback: Comments, reviews, or ratings provided by users to help us improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts for seamless experiences.
  9. Product Information: Details about the products you interact with on our site, including viewed items, added to cart, and purchased products.

We obtain this data through direct user input, interaction with our digital services, and automated tracking technologies. Additionally, we may receive personal information from third parties who assist us in providing services, always adhering to their respective privacy policies.

Cookies

Cookies are small text files placed on your device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These ensure the basic functions of our website and applications, like page navigation and access to secure areas.
  2. Preference: Cookies store user preferences to provide personalized experiences.
  3. Analytics: They enable us to analyze user interactions with our platform, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary for the fulfillment of the purposes for which it was collected, including legal obligations and business requirements. Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

Advanced Frame Repair implements robust security measures to safeguard your personal information. We employ encryption during data transmission and at rest, utilize secure third-party processing services, and regularly review our security practices to identify and mitigate potential risks.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Erasure (right to be forgotten)
  • Restriction or object to processing
  • Data portability
  • Right to withdraw consent
  • Right not to be discriminated against for exercising privacy rights

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team via email at [email protected] or by postal mail at the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage users to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions about our data practices, please reach out to us:

  • Email: [email protected]
  • Postal Mail: [Advanced Frame Repair Privacy Team Address]
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